Terms & Conditions

Orders
All orders received will be dispatched once payment in full has been received, and cleared into our account, as long as the parts required are in stock.
An estimated delivery date will be given for parts not in stock.
Orders may also be collected at shows, this must be agreed upon prior to the show taking place and payment having been made in full.
A non-refundable deposit is required on ordering special or custom made parts. These parts cannot be returned unless faulty.
 
Availability Of Goods
Where identified, Auto Craft Engineering UK Ltd manufacture all parts sold. Some parts require machining, pressing and laser cutting processes which may be sub-contracted out to other companies.
We try to keep stock of all our parts but delays by our sub-contractors may affect part availability.

Payment
We accept payment by debit or credit card (card charges may apply if paying by credit card).
Cheques and postal orders to be made payable to Auto Craft Engineering UK Ltd.
All payments must be in pound sterling (GBP), and payments must clear into our account before orders can be sent.
Please do not send cash through the post.
 
Returns
Before returning any goods you must contact Auto Craft Engineering UK Ltd.
Auto Craft Engineering UK Ltd will be liable for return delivery charges on faulty parts only.
The customer will be liable for return delivery charges for incorrectly ordered parts or unwanted parts returned.
All parts returned should be in the original condition when purchased, otherwise no refund or a reduced refund will be made.
By law, a 7 working day cooling off period is allowed for online/mail order purchases. Items returned after this period are solely at the discretion of Auto Craft Engineering UK Ltd, and a 're-stocking' charge may be applied.
Special or custom-made parts cannot be returned unless faulty.
 
Damaged Goods
Auto Craft Engineering UK Ltd can not be held liable for any goods lost or damaged in transit.
Parts must be checked for damage prior to signing for on delivery. Any damage must be noted on the couriers paperwork.
Please notify us immediately of any damaged goods received, or goods not received.
 
Shipping
Auto Craft Engineering UK Ltd ship within the UK and worldwide using various couriers.
For information on shipping and postage costs please refer to our shipping costs detailed on our website.
 
Prices
Whilst we make every endeavour to adhere to our published prices we reserve the right to amend them to those current at the date of dispatch.
 
Trade
Auto Craft Engineering UK Ltd offer discounts to commercial outlets.
Discounts given on orders received are at the discretion of Auto Craft Engineering UK Ltd.
All goods remain the property of Auto Craft Engineering UK Ltd until payment has been received in full.
 
Product Information
Please note that all of our repair panels are supplied in bare metal unless otherwise stated/shown.
 
General Information
By purchasing goods from Auto Craft Engineering UK Ltd you are agreeing with our terms and conditions.
 
Office Address:
 

Auto Craft Engineering UK Ltd,
Springfield Farm,
Nuneaton Road,
Ansley,
Warwickshire
United Kingdom
CV10 0QU

Tel: +44 (0) 24 7639 8217
Fax: +44 (0) 024 7639 8717

Website: http://www.autocrafteng.co.uk/ Email: info@autocrafteng.co.uk